Billing & Accounts
Pay an Invoice
Safe, secure, and straightforward payment methods for all completed roofing work and maintenance services.
Accepted Payment Options
We never take upfront deposits for standard domestic repairs. You only settle the balance once the work is completed and you are fully satisfied.
Direct Bank Transfer (BACS / Faster Payments)
Use the sort code and account number printed at the bottom of your official PDF invoice. Please quote your invoice number as the payment reference.
Debit & Credit Cards
Pay securely over the phone with our accounts team or via chip & pin card reader with the lead roofer upon job completion.
Commercial & Landlord Accounts
Pre-approved 30-day payment terms available for letting agents, property managers, and commercial building owners with PO numbers.
Our 4-Stage Service & Payment Process
Every stage of your project is transparently communicated and conducted to certified standards.
Clear Written Quote
You receive an itemised quote with all materials and labour clearly stated. No hidden costs.
Work Executed
Our qualified roofers complete the repairs according to British Standards (BS 5534 & BS 8000).
Customer Walkthrough
We review the completed work with you to ensure complete satisfaction before sending the invoice.
Receipt Issued
Upon payment receipt, your formal invoice and receipt are immediately issued via email for your records.
Questions About Your Invoice or VAT Breakdown?
If you need a copy of an invoice, want to pay over the phone with debit or credit card, or have questions regarding insurance claims documentation, our accounts team is available Monday through Friday.
Speak to Accounts
Call our direct line or email your invoice number for rapid assistance.
BILLING & PAYMENTS
Payment & Invoicing FAQs
Common questions about paying your invoice, methods accepted, and warranties.
Need a fast answer?Message us on WhatsApp
Have a query regarding an invoice reference or payment confirmation? Message our finance desk directly on WhatsApp.
Ask us a question
Click any question to open WhatsApp directly with your message pre-filled.
Zero Deposits, Payment Only on Completion
Homeowners appreciate our transparent invoicing policy and professional standards.
“After high winds dislodged several ridge tiles on our roof, WOW Roofers arrived within 2 hours of calling. They made the roof watertight immediately and returned the following day to re-bed the tiles. Excellent communication, fair price, and zero mess left behind.”
“We needed a full re-roof on our 1930s semi. The team was prompt, polite, and worked relentlessly through freezing conditions. The quality of the new Marley tiles and dry ridge system is second to none, and knowing the team is fully insured provides real peace of mind.”
“Delighted with the roof soft washing and biocide treatment. Our roof looked tired and covered in thick moss. The technicians scraped it manually without pressure-damaging the tiles and applied a preventative wash. The house looks ten years newer!”